Privacy Policy
Last Updated: November 17, 2025
1. Introduction
ZHENIN LLC, doing business as 2bizy ("we," "our," or "us"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, services, and communications.
2. Information We Collect
2.1 Information You Provide
We collect information that you voluntarily provide to us, including:
- Contact Information: Name, email address, phone number, company name
- Business Information: Industry, company size, average job value, business challenges
- Assessment Data: Responses to our self-assessment questionnaires, including operational practices, response times, and system usage
- Communication Preferences: Your preferences for receiving communications from us
2.2 Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address and browser type
- Pages visited and time spent on pages
- Referral sources and search terms
- Device information and operating system
3. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our services
- Process and respond to your inquiries and requests
- Send you assessment results, follow-up communications, and appointment reminders via email and SMS
- Improve our services and develop new features
- Send you marketing communications (with your consent)
- Comply with legal obligations and protect our rights
4. SMS and Email Communications
By providing your phone number and email address, you consent to receive:
- Self-assessment results and follow-up communications
- Appointment reminders and scheduling confirmations
- Customer service notifications
- Marketing messages (you may opt out at any time)
Message and data rates may apply. You can opt out of SMS communications at any time by replying STOP to any message. For help, reply HELP.
5. Information Sharing and Disclosure
We do not sell your personal information. We may share your information with:
- Service Providers: Third-party vendors who perform services on our behalf (e.g., email delivery, SMS messaging, data storage)
- Business Partners: With your consent, we may share information with trusted partners who can help improve your business operations
- Legal Requirements: When required by law, court order, or government regulation
- Business Transfers: In connection with a merger, acquisition, or sale of assets
6. Data Storage and Security
Your information is stored securely using industry-standard encryption and security measures. We use:
- Secure cloud databases (Supabase) for data storage
- Customer relationship management systems (ERPNext) for lead management
- Encrypted connections (HTTPS) for all data transmission
While we implement reasonable security measures, no method of transmission over the internet is 100% secure.
7. Your Rights and Choices
You have the right to:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Opt-Out: Unsubscribe from marketing communications at any time
- Data Portability: Request your data in a portable format
To exercise these rights, contact us at support@2bizy.com.
8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
9. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
12. Contact Us
This Privacy Policy is effective as of November 17, 2025.