Privacy Policy
Last updated: December 28, 2025
This Privacy Policy describes how 2bizy ("we," "us," or "our") collects, uses, and shares information when you use our services, including our AI-powered communication tools and calendar integration features.
Information We Collect
We collect information you provide directly to us, including:
- Contact Information: Name, email address, phone number, and business name when you submit forms or interact with our services.
- Communication Data: Call recordings, transcripts, and chat logs when you interact with our AI assistants.
- Calendar Information: When you authorize access to your Google Calendar, we access calendar availability and create events on your behalf.
- Business Information: Details about your business that you share during conversations or form submissions.
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our AI communication services
- Schedule appointments and send calendar invitations
- Send SMS confirmations and reminders
- Analyze and improve our AI assistant responses
- Communicate with you about our services
- Comply with legal obligations
Information Sharing
We do not sell your personal information. We may share information with:
- Service Providers: Third-party services that help us operate (e.g., Vapi for voice AI, Google Calendar for scheduling, Telnyx for SMS).
- Business Clients: If you interact with an AI assistant operated on behalf of a business, that business may receive your communication data.
- Legal Requirements: When required by law or to protect rights and safety.
Google Calendar Integration
When you authorize our Google Calendar integration, we:
- Access your calendar to check availability
- Create calendar events for scheduled appointments
- Add attendees to calendar invitations
We only request the minimum permissions necessary (calendar.events scope). We do not access other Google services or data beyond calendar functionality.
Data Retention
We retain your information for as long as necessary to provide our services and fulfill the purposes described in this policy. Call recordings and transcripts are retained for quality assurance and may be deleted upon request.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Revoke calendar access at any time through your Google account settings
Security
We implement appropriate technical and organizational measures to protect your information. However, no method of transmission over the Internet is 100% secure.
Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
Contact Us
If you have questions about this Privacy Policy, please contact us at:
- Email: support@2bizy.com
- Website: 2bizy.com
Operating from Los Angeles, California.